Equinox support

Feel supported & confident using your Equinox system— always

Equinox product support

We'll empower you & share tips on the best ways to utilise your powerful Equinox system

Help Centre
Helpdesk

Help Centre

You can access our online Help Centre whenever you need. We keep it updated in line with new feature and functionality releases, adding resources like handy feature summaries, how-to videos and detailed step-by-step guides for you to explore at your own pace. 

Helpdesk

We have a dedicated Helpdesk who are here to work alongside you and support you when you need. Our friendly team of experts are just an email or phone call away.

01.

Start thriving

Our software and supporting services are designed with your success in mind. We're here to help you achieve your goals.

02.

Feel confident

Through empowering support and comprehensive training resources, we'll give you the confidence you need to make the most from your powerful Equinox system.

03.

Learn your way

With multi-format resources, you can access support and guidance in the way that suits you best.

Testimonials

What our clients say about our support services

The support team are quick, reliable, and have helped me to resolve issues as they have arisen. One thing that sets the support team apart is their generosity of time and expertise.
Anca Draganescu-Pinawin— Araucaria
The support team are amazing! Even though we are in a different time zone we will usually receive a useful reply within 24 hours.
Nadia Odorico— BOSH IP
The Equinox support team are great. We usually email the support team and receive a response shortly after. The support team are always happy to help and provide easy to understand solutions.
Tahleigh Gibbs— Redchip Lawyers
Questel's AI-assisted IP management software

Talk to an Equinox

expert today!

Request a demo
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EQ Law Firm
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Equinox Law firm
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EQ Corporate
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Equinox Corporate