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User Conference 2022 round up

By Ethan Harding

The annual Equinox User Conference aims to help our subscribers to learn more about the helpful tools we build into their system. We aim for attendees to end the day feeling empowered to use Equinox IPMS to its maximum potential!

Equinox IPMS is packed with helpful features that can help your team work more efficiently, and at this year’s event we went into detail on some of the software’s key tools to show our subscribers what they can achieve within their system.

This year’s User Conference took place in London and was a smashing success. Thanks to everyone that came along! If you couldn’t make it, here’s a quick round up of the day.

A schedule of helpful talks and demonstrations

The day centred around a curated selection of talks from our very own Equinox team. We shared useful guidance on how to get the most from your Equinox system and discussed the exciting developments that are coming soon.

Carl from Client Services and Cally from Sales & Onboarding delivered a fantastic session on the Equinox dashboard. They showed attendees how they can personalise the main features they see on the dashboard to standardise its information for different roles within each firm.

The pair followed up with hints and tips on how to get peak performance from Equinox IPMS. They particularly highlighted those features which can save you time and streamline your processes. Your Equinox system is designed to fit the way you like to work, and there are plenty of features built in that can help you achieve your goals with minimal hassle.

We also had an insightful look into the IP Portal from Grace, our IP Services manager.  She took attendees through the different functionalities of the IP Portal and demonstrated additional options that can further enhance our subscribers’ experience with Equinox IPMS.

1-2-1 sessions with the team

Throughout the day our team was on hand for drop-in support sessions with those that attended. These sessions aimed to answer any questions attendees had about specific features in Equinox IPMS, and by demonstrating solutions first hand we hoped to build their confidence when using the software.

We’re always happy to help our subscribers find the best solution for the way they like to work and our friendly Client Services team is always on hand to help subscribers take advantage of everything Equinox IPMS has to offer. We received some amazing, positive comments about the system during our one-to-one sessions and we’ve taken lots of suggestions on board.

Retro racing returns

Our ever-popular Scalextric competition was back in action! Attendees showed their usual competitive edge in a bid to get to the top of the leaderboard. Plenty of attendees gave the challenge a go with lots of lap times posted throughout the day.

But only one person could win— well done to Vishwas from Kilburn & Strode on your speedy victory!

Thanks for coming!

With three years since our last User Conference, it was a great opportunity to catch up with our subscribers and offer guidance on the system. So we’d like to say a big thank you to everyone that could make it!

The whole purpose of the annual User Conference is to help those using our software get the most from their Equinox system. By demonstrating our features and developments directly to the IP professionals that use Equinox IPMS every day, we hope we can empower them to use the system to maximum effect for exemplary benefits for their organisations.

We’re already excited for next year’s conference!

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